Innova Pharmacies

Your Gateway To Wellness

Overview

Innova Pharmacies is a community retail pharmacy network offering a complete range of medications, wellness products, and clinical services, while delivering exceptional pharmaceutical care through a variety of channels, including stores, digital channels, omni channel platforms, insurance, Wasfaty system, and CRM.

+

Years

we have delivered reliable and distinguished pharmaceutical care through our pharmacy network, integrated omnichannel access, Wasfaty, and insurance platforms, supporting healthier and happier communities.

Strategic Expansion

Our Strategic Expansion From Regional To National Reach

Since opening our first pharmacy in 1994, we have grown into a trusted healthcare provider, guided by strategic agility, steady growth, and a strong commitment to delivering value-driven care.

+

Regions

Current presence across
Saudi Arabia

+

Stores

Pharmacies operating
nationwide

%

Automated

Fully integrated logistics hubs in
Riyadh & Jeddah

STORES TODAY 300+
TARGET BY 2030 500
Stores across the Kingdom
Store Network By Region

How Our Pharmacies Are Distributed Across The Kingdom Today.

Saudi Arabia Pharmacy Network
CENTRAL
150
50% of total stores

Our largest pharmacy network is concentrated across the Central region.

WEST
80
27% of total stores

A strong presence across the Western region, serving key cities and communities.

QASSIM & HAIL
52
17% of total stores

Our network extends across Qassim and Hail, supporting growing regional demand.

EAST
9
3% of total stores

Pharmacies serving communities across the Eastern region.

SOUTH
9
3% of total stores

Our Southern network provides accessible pharmacy services to local communities.

Strategically Located Warehouses

3 in Riyadh and 1 in Jeddah

Sqm Of Storage Space

Operated through the Microsoft Dynamics 365 system to ensure consistent and reliable supply for the pharmacy business.

Major Categories Covered

Including Medicine, Food Supplements, Beauty, Mother and Baby, and Home Healthcare.

%

On-Time Delivery

With over 90% product availability.

Standardized Ways of Working

Supported by SOPs, planograms, and category management.

Innova team
Digital Ecosystem

Our Digital Ecosystem Empowers Human Care Through Technology.

  • Unified Omnichannel Access

    Innova Online, App, Wasfaty, insurance and RABEH, seamlessly connected.

    CUSTOMER LAYER
  • Modern Care Services

    Telemedicine and e-prescriptions in one secure app.

    SERVICE LAYER
  • Microsoft Dynamics 365, ERP System

    Fully integrated operations that ensure real-time visibility, accurate forecasts, and automated replenishment.

    OPERATIONS LAYER
  • Cloud-Powered Scalability

    Faster, more reliable, and more personalized service.

    FOUNDATION
Private Brand

Fulfilling Unmet Market Needs

We are committed to building a high-quality, diverse private brand portfolio across healthcare and wellbeing, supporting business growth, improving customer value, and addressing unmet market needs.

Current 3%
TARGET BY 2030 15%
Private label penetration as % of retail sales
Product Scope

Our portfolio includes local and global consumer healthcare, wellbeing, and pharmaceutical products, all developed under Innova-owned brands and quality standards.

Wellness

Wellness

Beauty

Beauty

Healthcare

Healthcare

Homecare

Homecare

Medicine

Medicine

FMCG

FMCG

Provide more high-quality product options for our customers, at prices they can afford.

Empowering People

Build Talent, Build Trust.

We strive to build an empowering work environment that supports our team in aligning with our strategic goals.

Build a highly capable team

driven by consumer needs, supported by knowledge, and guided by strong ethical practices.

%

Current Saudization

Targeting 50% by 2028.

High-Quality Training Culture

across pharmacy and management roles.